Hi everyone,

Being an everyday hero isn’t always about putting on fire kit and going out on a fire engine. Everyone here has their part to play in some way or another, not least our teams in Control.

Have you ever thought what it might be like to be on the other end of a phone call dealing with the worst day of someone’s life? How do you think you might deal with that?

Take a look at this amazing BAFTA award winning short film by Caroline Bartleet to give you a glimpse into the life of our heroes in headsets.

Inspired? Why not find out if you’ve got what it takes to be the calm in the centre of someone else’s storm. We are recruiting for everyday heroes in headsets to join our Control team until Monday 04 July, click here for more details.

We’ll see you soon!